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For the services contracted, some advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid either before your departure from your country or upon arrival in INDIA-but definitely before the commencement of the services. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services. Apart from the above in some cases like special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year and any other festival) full payment is required to be sent in advance.
Overseas advance payment can be made through wire transfer to our bank or through Mail Authorization through Master/Visa credit card. Upon arrival in India, the payment can be made through currency notes or travelers cheque or through Master/Visa / American Express credit card. In case of payment through credit card, the bank charges-as applicable-would be levied over and above the total amount.
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows: - » 31 days prior to arrival - 20% of the tour cost. » 21 days to 30 days prior to arrival - 30% of the tour cost. » 11 days to 20 days prior to arrival - 40 % of the tour cost. » 02 days to 10 days prior to arrival - 50% of the tour cost. » Less than 48 hours or no show - NO REFUND.
In case of Chardham tour this policy will not be applicable in the month of May, June & September. For these month all amount will be charged as retention. In case of special train journey and peak season hotel bookings a separate cancellation policy is applicable (which would be advised as and when required). In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt of India, the same would be charged as extra. Corbetttigerreserve.com or Sam’s Travel House or Sam’s Holidays act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them. All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being. Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary. We shall not be responsible for any delays & alterations in the programme or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents. We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control. We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage's & personal property/s at all times are at the client's risk.
Corbetttigerreserve.com is committed to respect and protect the privacy of others but Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make best efforts to ensure data security on our systems.
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards or through email - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Corbetttigerreserve.com will not disclose or share any information of all visitor or subscriber to any other organization at any time unless the visitor/subscriber authorizes it. We use the personal information of a visitor like name, company name, address, telephone no, E-mail address only for our records purpose which is used later in the processing of the order, communicating with the visitor about the transaction placed at corbetttigerreserve.com.
If there is any change in the policy, the same will be updated on the web.